Privacy Policy

Your Privacy Matters to Us

At MN Softwares, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

Last updated: January 15, 2024

Data Protection

We use industry-standard security measures to protect your personal information from unauthorized access.

Transparency

We are transparent about what data we collect, how we use it, and with whom we share it.

Your Rights

You have the right to access, update, or delete your personal information at any time.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Subscribe to our newsletter
  • Apply for job positions
  • Request quotes for our services
  • Communicate with us via email or phone

This information may include:

  • Name and contact information (email, phone number, address)
  • Company information and job title
  • Project requirements and specifications
  • Resume and professional information (for job applications)
  • Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns:

  • IP address and browser type
  • Pages visited and time spent on our website
  • Referring website and search terms used
  • Device information (operating system, screen resolution)
  • Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

  • Respond to your inquiries and provide customer support
  • Process job applications and recruitment activities
  • Deliver requested services and maintain client relationships
  • Send project updates and important notifications

Communication

  • Send newsletters and marketing communications (with your consent)
  • Provide technical support and customer service
  • Notify you about changes to our services or policies

Website Improvement

  • Analyze website usage to improve user experience
  • Optimize our content and services
  • Prevent fraud and ensure website security

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our clients. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Employee training on data protection practices
  • Secure hosting and backup procedures

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

You can request a copy of the personal information we hold about you and receive it in a structured, commonly used format.

Correction and Updates

You can request corrections to any inaccurate or incomplete personal information we have about you.

Deletion

You can request deletion of your personal information, subject to certain legal and business requirements.

Marketing Communications

You can opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences.

Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our website
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

International Data Transfers

As we operate primarily in Nepal, your information is processed and stored within Nepal. If we need to transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email
privacy@mnsoftwares.com.np
Data Protection Officer
dpo@mnsoftwares.com.np